Users and roles

Stokk is multi-tenant: every user belongs to a company and carries one role there. A role grants whole modules (the sidebar sections — Store Operations, Warehouse, Purchasing, Reports, Marketing, Loyalty, Admin), and you decide which modules each role gets.

The built-in roles

Every company starts with four roles you can rename or adjust:

• Administrator — full access, including the Admin section (users, roles, locations, integrations, audit log).
• Purchasing — Store Operations, Warehouse, Purchasing and Reports. Approves and sends purchase orders, sees cost and margin.
• Stores — Store Operations only. Scoped to the location they're assigned to.
• Warehouse — Warehouse tools only (put away, counts, transfers, item lookup).

You can also create your own roles — see Roles and module access.

A separate tier — platform admin — exists for Stokk staff to support tenants. It's not a role you can grant.

Adding a user

1. Go to Admin → Users.
2. Under Add a user, enter their email, an initial password, and pick a role.
3. Optionally assign a location — this scopes location-bound roles (like Stores) to that store's data.
4. They can sign in straight away with the password you set.

Resetting a password

Anyone can reset their own password. On the sign-in page, click Forgot password?, enter the account email, and Stokk sends a reset link. The link opens a page where you choose a new password and land straight in the app. Reset links expire after a short while — if one stops working, just request a new one from the same place.

No admin action is needed for a routine reset. As an admin you can still set a member's password directly from Admin → Users if someone is locked out of their email.

Changing a role later

On the same page, click a user's role to change it or their location. Changes take effect on their next page load. You can't deactivate or demote the company's only remaining administrator.